Best practice for savings banks: KYCnow and OSPlus_neo at KSK Reutlingen
Standardized processes for greater efficiency and quality in corporate customer facilities
In our case study, you will learn how Kreissparkasse Reutlingen established a modern, efficient and legally compliant customer onboarding process using KYCnow and the OSPlus_neo standard process "Create corporate customer accounts".
How KSK Reutlingen successfully implemented KYCnow and OSPlus_neo
The Kreissparkasse Reutlingen recognized early on that a modern savings bank needs more than simply fulfilling legal obligations. The goal was to modernize and standardize the processes for corporate client investments while simultaneously improving data quality.
But there were many questions that needed to be answered first:
How can we successfully implement a new process and a new platform simultaneously?
How do we gain acceptance among users?
How can we efficiently meet regulatory requirements while making work easier?
The answer: A clear focus on the user, an agile project structure, and the close involvement of all stakeholders. This enabled KSK Reutlingen to remain operational despite initial uncertainties, win over users, and successfully establish the new process. An approach that can also work for your savings bank.
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Learn how your savings bank can also benefit from a standardized, efficient and user-friendly process.
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Via the Kreissparkasse Reutlingen
Kreissparkasse Reutlingen was founded in 1853 and, with around 850 employees and a balance sheet total of over €6,5 billion, is one of the top 70 savings banks in Germany.
As a regionally rooted institution, it combines tradition with a modern orientation and shows how savings banks can successfully implement standardization and digitalization today.
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Compliance can be easy and efficient. With our fully digital KYC tool We support companies in minimizing risks and optimizing processes. With KYCnow, we create clarity about your business partners.
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